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Warranty Form
Start a Warranty Claim Online
All warranties must be started by the retailer where the mattress was purchased.
Did you purchase online or in a store?
Authorized Retailer (online or in store)
Online at serta.ca
Retailer no longer in business
All warranties must be started by the retailer where the mattress was purchased.
Which retailer did you purchase your mattress from?
Please select...
The Brick
Sleep Country
Dormez-Vous
Hudsons Bay Company
Sears
Leon's
Canadian Tire
Amazon
Wayfair
Best Buy
Dufresne Furniture & Appliance
Matelas Bonheur
Please refer to yor receipt from purchase. We'll direct you to our authorized retailer's warranty page.
Purchase Date
First name
Last name
Street
Apartment
City
Province
Please select...
Ontario
Quebec
Nova Scotia
New Brunswick
Manitoba
British Columbia
Prince Edward Island
Saskatchewan
Alberta
Newfoundland and Labrador
Postal Code
Primary Phone Number
Email
Upload Purchase Receipt
Modal Name
Brand
Please select...
Serta
Other
Law Tag Number (included on Law Tag)
Upload Law Tag
Product Complaint
Please select...
Sag/Depression
Ridge/Lump
Odor/Discoloration
Innerspring Failure
Poor tailoring
Dirty Cover
Noisy
Tape skip / Closing defect
Loose thread/Quilting defect
Warehouse / Transit Damage
Shape/Size
Broken Frame
Dealer Accommodation
Raw Material Defect
Label
Comfort/Feel
Comfort Returns
Shipping error
Wrong specs
Order Entry error
Contact Information
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